From first inquiry to final plate

Five steps take a lead all the way through, configured to your workflow. Clientlify handles the busywork between each one so you can stay in the kitchen.

1Inquiry lands

A new lead arrives, fully detailed

A client submits your web form (built to the fields that matter for your business), or you add them by hand. Contact info, event date, time, location, guest count, and special requests land in the pipeline as a New lead, and you get an instant alert.

Capturing a new catering inquiry
New lead · just now
Henderson 50th
90 guests · Sep 06 · Lakeside
Menu and quote
Quote · Henderson 50thSent
Buffet · 90$5,400
Dessert station$900
Estimate$6,300
2Quote sent

Build and send a branded quote

Review the lead, attach menu selections, and send a polished quote from a template you control. The lead advances to Quote Sent automatically, and overdue quotes get flagged for follow-up.

3Deposit paid

Collect a deposit, confirm the booking

The client pays the deposit through Square, right from the quote. That payment marks the lead Approved, triggers a notification, and is ready to become a full event, with no manual data entry.

Deposit and booking
Deposit received
$1,575
25% via Square · Henderson 50th
Lead approved →
Live event
On your calendar
Sep
06
Henderson 50th
1:00 PM · Lakeside
4Event goes live

The booking becomes a full event

An event detail page is created with the confirmed address, special-request line items, and invoice management. A Google Calendar entry appears automatically, and you track food, labor, and misc costs as the date approaches.

5Follow up

Close the loop and collect reviews

After the event, a follow-up email goes out automatically to collect a review, using your template and review link. The event rolls into your actuals, so paid revenue and true margin update on the dashboard.

Post-event follow-up
Review request sent

"Thank you for letting us be part of your celebration! We'd love your feedback."

★★★★★via email template

Run your next booking start to finish

See the full workflow live. We'll walk through it configured to your specific operation.

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